INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What products do you offer?

We supply a wide range of construction, agricultural, industrial, and commercial machinery, including excavators, wheel loaders, tractors, skid steers, dumpers, lawn mowers, vending machines, food trucks, and trailers.

 

2. Are your machines new or used?

We offer both new and used machinery. Product condition is clearly mentioned in the quotation and confirmed before order placement.

3. Do you provide international shipping?

Yes, we provide worldwide shipping. We assist with export documentation and logistics based on the destination and shipping method.

 

Vitae amet nostra est leo dignissim justo sodales et ac a conubia bibendum duis ad justo suspendisse a a tellus cubilia vestibulum a dictumst a duis risus.Sociosqu curae consequat nisl litora a eros est consectetur nulla rhoncus a a id felis praesent.Tempus dui integer a cursus id fames parturient.

4. How long does shipping take?

Delivery time depends on the product type, destination, and shipping method. Estimated timelines are shared after order confirmation.

 

5. What payment methods do you accept?

We accept bank transfer and other agreed international payment methods. Payment details are provided during order confirmation.

 

6. Are shipping and customs charges included in the price?

Unless stated otherwise, shipping, customs duties, and local taxes are not included in the product price and are the responsibility of the buyer.

 

7. Do your products come with a warranty?

Warranty coverage, if applicable, is provided by the manufacturer and varies by product and brand.

 

8. Can I cancel my order after placing it?

Orders can be canceled before shipment. Once the product has been dispatched, cancellation is no longer possible.

 

9. What should I do if my product arrives damaged?

Please contact us within 48 hours of delivery with photos or videos of the damage. We will assist in resolving the issue with the shipping provider.

10. How can I contact your sales team?

You can reach us via email or WhatsApp for inquiries, quotations, and support.

Email: info@vimakinaenerjielektrikticltd.com
Call & WhatsApp: +63 927 424 3463